One of my co-leads for DrupalCon Seattle’s Higher-Education Summit proposed a simple question that revamped our event’s structure: “In a perfect world, what and how could we change our event?”. Driving that premise was a desire to bring authentic, realistic, and tangible feedback and knowledge for our attendees by our attendees – to use the summit’s physical co-locating of university contacts across the world to pass along knowledge, insights, and best-practices in the moment. That’s where the Solution Room succeeded beyond our expectations.Continue reading “Solution Room successes at DrupalCon Seattle’s Higher-Education Summit”
One of my favorite aspects of my job as the Web Manager for the College of Engineering at Georgia Tech is the exploration and experimentation I get to do on tangential and complementary areas. One area which I have been exploring heavily lately is podcasting, which allows me to explore the audio production aspects and facets. I serve as the de facto technical lead and point-of-contact for an educational podcast featuring the Dean of my college, which we named The Uncommon Engineer.
I work with colleagues at Georgia Tech at twice-a-month web development help desks, primarily focused on end-user support of Drupal’s steep learning curve. In the four years I have helped provide folks feedback, suggestions, and direction on all things Drupal, I have not yet turned someone away due to complexity – until this week. This week, I learned to say no, and set realistic expectations for support and complexity of a project. Continue reading “In too deep: setting realistic expectations for do-it-yourself web updates”